Practice Information
Our goal is to provide thoughtful medical care to families by keeping up-to-date with medical innovations and bringing you efficient personal service.
Referrals
Doctors in this practice are competent at handling common health problems. When necessary, they can use opinions from specialists. You can discuss this openly with your doctor.
Home Visits
House calls can be arranged under Doctors discretion. Please contact the Medical Centre to discuss your needs.
Telephone advice
Most problems are best dealt with in consultation. A doctor is available during normal surgery hours for emergency advice. Our staff are experienced in deciding the appropriate response to any phone request.
Your comments on our medical services are always welcome
We strive to improve for your benefit. Please direct any queries or complaints to the Practice Manager.
Management of your personal health information
Your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised staff members. Review our Privacy Policy
Reminder system
Because our practice is committed to preventive care, we may send you an occasional reminder regarding health services appropriate to your care. If you wish to opt out of this, please let us know.
Results Notification
This clinic uses HotDoc for messaging patients regarding results appointments needing to be made.
Electronic Communication
Each clinic has an email address for non-urgent communication.
PKG Medical Centre: pkgreception@kdmedical.com.au
Kennedy Drive Medical Centre: reception2@kdmedical.com.au
Bilambil Heights Medical Centre: bhmreception@kdmedical.com.au
These email addresses are not for requesting appointments or for the sending of medical information.
Staff are unable to send medical information via email.
Patients are encouraged to discuss their needs by contacting the relevant clinic via telephone or booking appointments via HotDoc.